Course Information

This qualification reflects the role of highly skilled senior operators who use a broad range of hospitality skills combined with managerial skills and sound knowledge of industry to coordinate hospitality operations. They operate independently, have responsibility for others and make a range of operational business decisions.

This qualification provides a pathway to work in any hospitality industry sector as a departmental or small business manager. The diversity of employers includes restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, cookery, food and beverage and gaming.

Possible job titles include:

  • banquet or function manager
  • bar manager
  • café manager
  • chef de cuisine
  • chef patissier
  • club manager
  • executive housekeeper
  • front office manager
  • gaming manager
  • kitchen manager
  • motel manager
  • restaurant manager
  • sous chef
  • unit manager catering operations.


Training Product Status: Current

Training Product Release Date: 03 March 2016


The course requires a student to complete 28 units to gain the nationally recognised; SIT50416 Diploma of Hospitality Management


Core Units

  • SITXCCS015 Enhance customer service experiences
  • SITXCCS016 Develop and manage quality customer service practices

  • SITXCOM010 Manage conflict
SITXFIN009 Manage finances within a budget

  • SITXFIN010 Prepare and monitor budgets

  • SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008 Roster staff
SITXHRM009 Lead and manage people

  • SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships

  • SITXWHS007 Implement and monitor work health and safety practices


Elective Units

  • SITXFSA005 Use hygienic practices for food safety
  • SITHKOP013 Plan cooking operations*
SITHCCC023 Use food preparation equipment*
  • SITHCCC027 Prepare dishes using basic methods of cookery*

  • SITHCCC028 Prepare appetisers and salads*

  • SITHCCC029 Prepare stocks, sauces and soups*
  • SITHCCC030 Prepare vegetable,fruit,eggs and farinaceous dishes*
SITHCCC031 Prepare vegetarian and vegan dishes*
  • SITHCCC035 Prepare poultry dishes*
  • SITHCCC036 Prepare meat dishes*
  • SITHCCC037 Prepare seafood dishes*
  • SITHCCC040 Prepare and serve cheese*
  • SITHCCC041 Produce cakes, pastries and breads*
  • SITHCCC042 Prepare food to meet special dietary requirements*
  • BSBTWK503 Manage meetings
BSBOPS502 Manage business operational plans
  • BSBOPS504 Manage business risk

Course Duration, Delivery and Assessment

90 weeks - Full Time Study (20 hours per week) including holiday


The modes of study include:

• Classroom based training 

• Practical training in a commercial training kitchen

• Work placement


Assessment methods include written tests, projects, logbook/ third party report, observations and portfolio. The college will organise 200 hours of compulsory work placement.


Delivery Locations

• Level 1, 318 King Street, Melbourne Victoria 3000

• 178-180 Victoria St, Richmond VIC 3121 (training kitchen)

Entry Requirements


Age Requirements

All applicants must be 18 years or older at the commencement of their course

English Language Requirements

All International students applying for Hospitality courses at Windsor College must have a minimum English language proficiency of IELTS 5.5 or equivalent

Academic Requirements

To gain entry into Certificate III, IV, Diploma and Advanced Diploma courses, participants must have successfully completed Year 12, or secondary studies in the applicants home country which are equivalent to an Australian Year 12 qualification

Pathways to the qualification

The preferred pathways for candidates considering this qualification includes holding a SIT40521 Certificate IV in Commercial Cookery or other relevant qualification or holding vocational experience in a range of work environments in senior support roles but without a qualification. 

Pathways from the qualification

After achieving SIT50422 Diploma of Hospitality Management, individuals could progress to undertake studies SIT60316 Advanced Diploma of Hospitality Management.


  • CRICOS: 102494B
  • Duration 90 weeks
  • Cost $22,190
  • AQF Yes
  • Level Diploma
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