Course Information

This qualification reflects the role of individuals who apply knowledge, practical skills, and experience in leadership and management, across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesize information from a variety of sources.


Training Product Status: Current

Training Product Release Date: 25 January 2022


The course requires a student to complete 12 units to gain the nationally recognised; BSB50420 Diploma of Leadership and Management


Core Units

  • BSBCMM511 Communicate with influence
  • BSBCRT511 Develop critical thinking in others
  • BSBLDR523 Lead and manage effective workplace relationships
  • BSBOPS502 Manage business operational plans
  • BSBPEF502 Develop and use emotional intelligence
  • BSBTWK502 Manage team effectiveness


Elective Units

  • BSBOPS504 Manage business risk
  • BSBSTR502 Facilitate continuous improvement
  • BSBSUS511 Develop workplace policies and procedures for sustainability
  • BSBTWK503 Manage meetings
  • BSBOPS505 Manage organisational customer service
  • BSBPMG430 Undertake project work

Course Duration, Delivery and Assessment

52 weeks - Full Time Study (20 hours per week) including holiday

Training and assessment is conducted in the classroom as well as in practical labs when required to simulate real work environment. Students are also expected to conduct self-study during the duration of the course.

Assessments comprise of project, observation and written tests.

Entry Requirements


Age Requirements

  • All applicants must be 18 years or older at the commencement of their course

English Language Requirements

  • All International students applying for Business and Leadership & Management courses at Windsor College must have a minimum English language proficiency of IELTS 5.5 or equivalent

Academic Requirements

  • To gain entry into Certificate III, IV, Diploma and Advanced Diploma courses, participants must have successfully completed Year 12, or secondary studies in the applicants home country which are equivalent to an Australian Year 12 qualification

Other Requirements 

  • - Access to a computer, tablet, or mobile phone
  • - Access to the Internet
  • - Access to a video and audio recording device 
  • - Computer skills including the ability to access an online video conferencing software, to use Microsoft Word and Adobe Reader, to download, scan and upload documents, and to access online materials. However, student support is available when required.

Pathways to the qualification

The preferred pathways for candidates considering this qualification include holding a BSB40120 Certificate IV in Business or other relevant qualification or holding vocational experience in a range of work environments in senior support roles but without a qualification.

Pathways from the qualification

After achieving BSB50420 Diploma of Leadership & Management, individuals could progress to BSB60420 Advanced Diploma of Leadership & Management or other Advanced Diploma level qualifications within the BSB Business Services Training Package, or other Training Packages.

  • CRICOS: 104308D
  • Duration 12 months
  • Cost $9,400 *
  • AQF Yes
  • Level Diploma
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